Frequently asked questions on snow removal operations

 

  1. Why did Longueuil modify its regulation on overnight street parking during the winter?

    The city implemented the new regulation in 2014 to give citizens more flexibility and make getting around easier during the winter season.

    Previously, it was forbidden at all times to park one's vehicle overnight in the street during the winter. Pursuant to the new regulation, the complete prohibition on parking in the street overnight for 140 days has been reduced to less than 20 or so days, depending on winter conditions.

  2. How is the decision to issue a snow removal notice made?

    On a daily basis, our teams closely monitor the weather forecasts issued by four tools or entities: Intellicast, Environment Canada, Enviromet Internationale and the St-Hubert Airport's precipitations report. These tools enable the city to determine if snow removal operations will be required during the following night and, if applicable, to issue a snow removal notice before 5:00 p.m.

    A snow removal notice is usually issued when 5 cm or more of precipitations accumulate on the ground.

    Notices are sometimes issued for reasons other than snow removal operations, for example for salting/sanding or de-icing operations.

  3. If my street is cleared of snow, am I authorized to park my vehicle in the street?

    At all times between midnight and 6:00 a.m., if a snow removal notice is in effect, you are prohibited from parking your vehicle in the street even if the street has already been cleared of snow.

  4. Why has a snow removal notice been lifted even though my street has not yet been cleared of snow?

    While a snow removal notice is in effect, the streets are plowed (i.e., the snow is pushed to the sides of the streets) to clear the lanes as quickly as possible.

    Snow blowing operations begin once a sufficient quantity of snow has been plowed.

    If your street has not been cleared of snow, please dial 311 to inform us of the situation.

  5. Signage was installed to indicate that parking in my street was prohibited but the snow has not yet been removed from my street. Is that normal?

    Depending on the quantity of precipitation received, it may happen that the snow removal teams did not have sufficient time to clear the snow during the night.

    For as long as temporary signage is installed by the side of the street, it is prohibited to park a vehicle in the street during the periods indicated on the yellow sign.

    Parking is allowed outside of the periods indicated on the signage.

  6. Signage was installed to indicate that parking in my street was prohibited and later removed before the snow was removed. Why is that?

    Because the snow accumulation on the ground was not sufficient to warrant snow blowing operations. Depending on the weather, the snow may melt between two snow removal operation stages.

  7. A snow removal notice is in effect but the owners of the vehicles parked in my street have not been fined. Why is that?

    The priority of the Service de police de l'agglomération de Longueuil is to ensure the safety of citizens. Police vehicles travel the territory to apply the municipal by-laws according to levels of urgency.

  8. Vehicles parked on my street have been towed even though no snow removal notice is in effect and no temporary signage has been installed. Is that normal?

    No. First, make sure that no temporary signage has been installed on your section of the street. If that's the case, dial 311 or fill out the online form] to inform us of the situation..

  9. I was fined because my vehicle was parked in the street, but there is no snow removal notice in effect and no temporary signage is in place. What is going on?

    Start by reading the motive entered on the statement of offence. If you were fined for illegal parking, make sure that no permanent signage or yellow temporary signage is in effect on the section of the street where you parked your vehicle.

    Once you have made these verifications and still consider that you were wrongly fined for an offence that you did not commit, you may contest the fine. To this effect, note that you dispose of a period of 30 days to avoid incurring additional charges. The applicable procedure that you must follow should you choose to contest a fine is described on the back of the statement of offence.

  10. Forecasts have called for snow or freezing rain for several days now. You had time to prepare. Why do you not clear the snow or de-ice the streets more quickly?

    Our teams in charge of snow removal operations are ready to get to work quickly in accordance with weather forecasts. Weather conditions are monitored on a daily basis, and the required operations are planned before 5:00 p.m. daily.

    Longueuil spans a vast territory. Every time snow removal operations are engaged, more than 940 kilometres of streets must be cleared of snow. It must be noted that the city begins by clearing the major arteries first, starting by the boulevards and followed by the streets near schools, daycare centres, bus stops and healthcare centres. Local streets are cleared last.

    The priorities for snow removal operations were established such as to ensure your safety when travelling on the territory.

  11. The plow left a mound of snow in front of my driveway. Is that normal?

    When snow is pushed to the side of the street, it is normal that a snow bank forms on either side of the street, including in front of driveways.

  12. Does the city have the right to blow snow on my lot?

    All lots on city territory are susceptible of having snow blown onto them during snow removal operations. The use of this available space allows us not only to save considerable amounts on snow transportation costs, but also to be more environmentally friendly.

  13. The snow was pushed to the sides of my street but it was not picked up. Is that normal?

    It is only once enough snow has been pushed to the sides of the streets that the city begins operations to blow the accumulated snow onto lots. This allows us not only to save considerable amounts on snow transportation costs, but also to be more environmentally friendly.

  14. Why was snow removed in the street but not on the sidewalks?

    Sidewalks are cleared of snow on an ongoing basis once 3 cm or more of snow has fallen on the ground. Depending on weather conditions, the city mainly spreads abrasives on the sidewalks to make them safe to walk on.

    Although the sidewalks are often cleared at the same time as the streets, snow removal operation priorities may vary. It takes about 24 hours after the snowfall has stopped to clear all of the city's sidewalks of snow.

  15. Snow was not removed from my sidewalk. What should I do?

    During snow removal operations on sidewalks, the sidewalks must be free of any obstacle to enable the snow removal equipment to operate freely.

    Start by verifying if the sidewalk was obstructed by garbage or recycling bins or if vehicles were parked too close to the sidewalk. To avoid damaging vehicles (especially rearview mirrors), the equipment operated to clear the sidewalks of snow must be able to get around these obstacles.

    If nothing was obstructing the sidewalk, dial 311 or fill out the online form] to inform us of the situation.